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Three Costly Mistakes CEOs Make with Their Top Teams

The confidence level CEOs have in their top executive teams dropped 7.1% the past eighteen months, as reported by the Leadership Confidence Index. This news is alarming, given the prediction of declining growth in 2023 by CEOs surveyed. In this challenging economic environment, CEOs, top teams and their companies must embrace a laser-like focus on creating and sustaining a competitive advantage.

One of the most important tasks for the CEO is to build a top team that can be relied on. Yet, few CEOs believe their top leadership team is performing as it must. The top team should be the CEO’s biggest lever for value creation. However, many CEOs make three costly mistakes that diminish team performance.  Remedy these three mistakes and you will be on your way to shaping and leading a top team that delivers.

Mistake #1 – Failure to Create Clarity

The old expression, “If you don’t know where you are going, any road will take you there”, holds true in business. If you aren’t crystal clear about where you are headed, and if your team isn’t aligned and focused on that destination, the execution of your goals simply won’t happen. Reaching your desired future state is impossible without clarity.

The Harvard Business Review article, No One Knows Your Strategy – Not Even Your Top Leaders, reported that in an analysis of 124 companies, only 28% of executives responsible for executing strategy could list three of their company’s key objectives. A study by Bain showed that 60% of employees don’t have any idea what the goals of their company are. They are wandering around, investing effort in ways that don’t contribute to the company’s focus.

How about your team? Have you and your top team defined your company’s place in the world and its purpose? Is everyone clear about your company’s purpose, vision, and key objectives? It’s doubtful.

A recipe for creating clarity is constructing a value creation blueprint with your top team. The value creation blueprint is a working document that identifies your vital growth initiatives and the “who, what, where, when, and how” the company will achieve full potential in a two to three-year timeframe. Grounded in the company’s purpose, mission, vision and values, the value creation blueprint becomes the living document, broadly shared and updated frequently, to create an aligned, mobilized and results-oriented mindset across your business.

Mistake #2 – Failure to Shape Positive Team Dynamics

Team dynamics is how your team works together. Many chief executives underestimate the criticality of positive team dynamics and overestimate the current state of their team’s dynamics. The Leadership Confidence Index findings reported that both top team members and their CEOs are concerned about how they work collectively, how they lead change and how they role model a positive culture.  Confidence in leadership team behavior declined 8% in one year.

Great CEOs are obsessed with the psychology and performance of their top teams. They know the dynamics of a top team can make or break a company. Investors understand this, too, as they believe the quality of the top team is the single most important non-financial factor in evaluating a new IPO. When a top team works together with a shared vision and supportive behaviors, the company is twice as likely to have above median financial performance.

How about your team? On a scale of 1 to 10, how is your team performing today and how should it be performing?

The best CEOs invest time, energy and money in building the capability and shaping the dynamics of their teams. That means getting to know one another and learning personal histories. Understanding what makes others tick. Strengthening connections. Discovering how to seek, give and receive feedback continuously, in a supportive way. Encouraging candor and rich debates of differing views before making enterprise-wide decisions. Appreciating that diversity in terms of backgrounds, ethnicity, sex, and ways of thinking leads to better solutions. Take these actions and build a top team that moves faster, innovates more readily and collaborates more effectively to get things done. You will likely need outside assistance to optimize the dynamics of your top team.

Mistake #3: Failure to Perform and Transform

It’s not good enough for the team to focus only on today’s business performance.  The team also needs to be focused on transforming the business for tomorrow. You must win today’s race while running tomorrow’s race, too.

The clear message for CEOs and their teams is they must reimagine and reinvent their businesses. To reinvent their business while navigating current operating challenges, CEOs need the help of their C-suite leaders, middle managers and other team members alike. They need to reimagine a company with a bolder value proposition that achieves a more ambitious purpose in the future.

But how can leaders transform the business, reinvent their company, when they haven’t yet reinvented how they lead?  To reinvent as a leader is to consciously transform how you operate, connect and lead, so you stay relevant, energized and create maximum value.

The CEO of Moderna, the biotech firm that pioneered the messenger RNA (mRNA) COVID-19 vaccination, Stephane Bancel, says the reinvention of Moderna must start with him. Every quarter, he takes the time to reinvent how he approaches his job – to recraft his role as CEO. What he needs to start and stop doing. The vital functions and key responsibilities that only he, as CEO, must perform.

Bancel reflects on how to bring an even greater sense of purpose to his work. On the relationships he must develop and nurture. And on what he must learn and how he must grow to stay current and thrive.

Are you, and your top team members, reinventing how you lead, like Bancel? Are you recrafting your roles to create maximum value, while you elevate the contribution of the next generation of leaders?

Forty percent of global CEOs think their company will no longer be viable in ten years’ time, if it continues on its current course, reported the PwC’s 26th Annual CEO Survey. With 75% of respondents believing growth will decline in 2023, most CEOs feel it is critically important for them to reinvent their businesses for the future.

CEOs and their top teams need to perform while simultaneously focusing on how to transform. PwC’s CEO study revealed chief executives spend 53% of their time driving current operating performance and only 47% thinking about the future today. The respondents believed 43% of their time should be focused on the current state while 57% should be invested on evolving the business and its strategy to meet future demands.

To transform, C-suite leaders must engage and empower others. They must use more of the visionary and coaching styles of leadership to lift others to execute today’s business, so they can place a greater emphasis on the transformation of the business.  They will need to continuously recraft their roles and reinvent their impact so they stay relevant and thrive.

Summary

It’s time for CEOs to double down on optimizing their top teams. Overcome these three costly mistakes and invest the energy, time and resources towards building a top team that creates a valuable enterprise. That’s a competitive advantage that can’t be duplicated. Failing to do so will put the company, and you, in a perilous position.

Creating clarity, shaping positive dynamics, and reinventing top team members’ contributions and roles, while reimagining the business for the future, are the steps towards high performance and value creation.

How Moderna’s CEO Stephane Bancel Stays Relevant and Thrives in a Hyper-Growth Environment

Can you name a company that has grown in revenue from $0 to $19 billion in one year? Here’s a hint: the biotechnology company that pioneered the messenger RNA (mRNA) COVID-19 vaccination – Moderna.

Founded in 2010, and led by CEO Stephane Bancel since 2011, Moderna is credited with one of the greatest discoveries of the past century, the Spikevax vaccine, which has found its way into the arms of hundreds of millions beginning in 2021. More than a one-product biotech firm, Bancel describes the company as having a “platform”, whose new way of making drugs can allow it to quickly pivot to deploy mRNA technology vaccinations and therapeutics to combat the most threatening viruses and diseases. Now with forty-eight different programs and with thirty-eight in active clinical trials, the company’s future is bright, with a market capitalization that surpasses many large pharmaceutical companies.

With the impact Moderna has experienced, over eight hundred million Moderna vaccine doses delivered in 2021 alone, it wouldn’t be a surprise to find the CEO enjoying the spoils of success. That’s not the case with CEO Stephane Bancel.

At the recent Wall Street Journal Health Forum in Boston, WSJ reporter and author of The Messenger: Moderna, the Vaccine, and the Business Gamble That Changed the World, Peter Loftus interviewed Bancel. My ears perked up when Bancel answered Loftus’ question about his unique challenges in the face of Moderna’s rapid transformation.

Loftus: “The company has changed so much in the last three years. It used to be a smaller biotech development stage. No products, a lot of people had never heard of Moderna. And now you’re a household name much bigger. What has it been like to go through that transformation? And what are some of the unique challenges you think that you’ve experienced there?”

Bancel: “I think it’s managing a company in a hyper-growth mode. You know, I worked at Eli Lilly, and I ran BioMerieux, two great companies, but neither was growing 50% a year. If you look at Moderna, as you say, actually, since the early years, we’ve grown 50% in headcount every year. This year, we started the year with around four thousand team members. We’re planning to hire two thousand people this year. So, it’s another 50%. Again, I know it’s not going to last forever, which is a good thing. But the thing that I have never done, and I think it’s, it’s the same for all of my colleagues, is ‘How do you keep reinventing your job all the time?’ Because as you can appreciate the job of a CEO at Moderna 12 years ago, when, you know, we literally had a couple of scientists and two million in the bank and only research is quite different than the job of CEO four years ago before COVID with 20 drugs in development and a public company, and running a manufacturing plant in Norwood to what it is today.”

“And so, I think it requires a lot of humility to, to really work with your boss, to work with your team. And to regularly kind of reinvent your job in terms of ‘What is the job of Moderna’s CEO today?’”

“What I do once a quarter is actually to kind of literally fire myself on a Sunday, where I try to think about where the company’s going. And I will literally write the job description of what I think the Moderna CEO must be today. And when I spent a couple hours comparing what the CEO must do today with what I’ve done in the last month or two. And I realized that some things I need to stop doing. Sometimes, it’s things I love to do that I just need to stop doing, because it’s not what the CEO of Moderna what needs to do. There are things I have not done yet that I need to start doing. Some things I must start, I don’t really like. It’s what the Moderna CEO needs to do. And so, it’s this constant reinvention that is really new. It took me quite some time to really get this as a muscle. Because again, I’ve never worked in a hyper-growth company before. That’s how to stay relevant.”

In my experience as a CEO coach, it isn’t uncommon to hear CEOs speak about the need for reinvention. Usually, it’s about how the company must reinvent to stay competitive. This perceived need has been highlighted with the findings of the recent PwC’s Annual Global CEO Survey where 40% of the CEO respondents think their company will no longer be economically viable a decade from now, if it continues on its current path.  Increasingly, reinventing the company is on the CEO’s agenda.

What is uncommon is to hear a CEO like Bancel acknowledge that reinvention must start with him. Reinvention is a must for all who work to stay relevant and thrive. If you are not CEO of your company, see yourself as CEO of your function, or of your role and your life. The purpose of reinventing your role is for you to not only feel more purpose and passion from your work, but to design your job in a way that creates massive value and impact for your stakeholders.

  • Given your current business state and your desired future state, what tasks must you stop and start doing as CEO?
  • How will you bring a greater sense of purpose to your work?
  • How will you make the time necessary to focus on your few vital functions that drive the greatest value?
  • Over the next twenty-four months, what relationships are most important for you to develop and nurture?
  • And what must you learn and how must you grow, so you stay relevant and thrive today and tomorrow?

These are questions every CEO – whether or not they are in a hyper-growth environment – should reflect on quarterly, as part of their on-going reinvention. How about you? If you are a CEO, are you reinventing every quarter? What are you doing to stay relevant and thrive?

“The illiterate of the 21st century will not be those who cannot read or write, but those who cannot learn, unlearn and relearn.”

Alvin Toffler

For more on reinventing your role as a leader, check out Reinvent Your Impact: Unleashing Purpose, Passion and Productivity to Thrive

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