Posts

Why Portfolio Companies Must Embrace the Gen AI Revolution — Now!

New Bain Global Private Equity Report Sees Gen AI is a Game-Technology for Portfolio Companies in Value Creation

Capturing the immense power of Generative AI to drive value creation is on the agenda of most private equity-backed CEOs. As the transformative force of our time, Gen AI is not just redefining the nature of work; it’s reshaping entire industries and disrupting business as we know it. Sooner or later, this revolutionary technology will impact every industry, every company, and the job of every knowledge worker.

The urgency to lean into Gen AI is resoundingly affirmed in the recently released Bain Global Private Equity Report 2024. In the chapter Harnessing Generative AI in Private Equity, Bain observes that Gen AI is asserting itself as a game-changing technology across the global economic landscape. They envision it being rapidly deployed in portfolio companies to drive:

Operational efficiency. AI tools enable portfolio companies to streamline operations, automate routine tasks, and optimize labor use, leading to significant cost savings and operational efficiency gains that directly impact the bottom line.

Talent acquisition and optimization. Gen AI can augment the capabilities of existing staff, empowering humans to focus on higher-value activities while AI handles more routine tasks, thereby optimizing talent utilization and unlocking hidden potential.

Market competitiveness. Early adopters of Gen AI can seize a powerful competitive edge in the market by enabling innovations that outpace rivals and disrupt traditional business models, positioning themselves as industry leaders.

Improved decision making. Gen AI turbocharges decision-making by providing comprehensive data analysis that uncovers insights not immediately apparent through conventional methods, enabling leaders to make smarter, more informed choices.

Customer Interaction. AI can revolutionize customer service and engagement through more personalized and responsive communication tools, driving customer satisfaction and retention rates to new heights.

Value Creation. Implementing AI-driven solutions can directly contribute to value creation by enhancing product offerings, improving service delivery, and creating entirely new revenue streams that propel growth.

The CEOs of PE-backed portfolio companies that I coach and consult are leaning into Gen AI with fervor. While the potential benefits touted in the Bain report are undeniably attractive, they don’t materialize automatically (a point Bain glossed over). To make those transformative strides requires significant training, practice, and widespread adoption of Gen AI across your entire organization.

When I train leaders on Gen AI, I introduce them to the Gen AI Essentials Pathway, a powerful learning protocol that emphasizes the foundational elements necessary to build Gen AI literacy, proficiency, and adoption skills. It encompasses five steps:

In the training, all knowledge workers (including the CEO and C-suite) discover how to select and use large language models (LLMs) and how to craft prompts that elicit excellent outputs. They learn the three powerful personas they can leverage to harness the full potential of Gen AI: as an assistant, a strategist, and a creative force. They practice writing targeted prompts that deliver exceptional results. They are introduced to fifteen high-impact use cases and corresponding prompts that are invaluable for leaders and managers. Then, they conduct workflow audits of their critical objectives and tasks to identify use cases where Gen AI can be applied to maximize brainpower and human potential.

Before embarking on any task, they start by asking, “Can Gen AI help me with this?” As the training concludes, they are invited to participate in the 30-Day Challenge. I share examples of individuals who have dedicated just 30 minutes a day to Gen AI for 30 days, developing a new, indispensable habit that results in significant productivity gains, time savings, and better decision-making. A goal of a 20% productivity increase is established as a starting point.

We reconvene a month later to share our learnings and breakthroughs. Many participants report productivity improvements that exceed the initial 20% target. We dive into the use cases they are applying, the AI tools they’ve experimented with, the remarkable results they are achieving, and the exciting next steps on their Gen AI journey. Suggestions and best practices are freely shared, all in a spirit of discovery, learning, and leaning into this extraordinary new superpower. We discuss pain points and opportunities across the company where Gen AI can make a transformative impact, and then prioritize high-potential projects. They receive additional training, collaborating to apply Gen AI in innovative ways. Then we rinse and repeat, building their Gen AI capability that puts them on the path to delivering the game-changing benefits described by Bain.

If you want to get your people excited about Gen AI, you have to answer their first question: “What’s in it for me? “ When they see how Gen AI can help in their personal workflows to save time, help them make better decisions and do higher quality work, then they’ll be ready to tackle the company’s opportunities and challenges. Start by showing them how Gen AI can make their lives better.

A soldier isn’t forged without the crucible of bootcamp. A major league baseball player doesn’t reach the pinnacle of their sport without the rigors of spring training. Similarly, your team members won’t become Gen AI powerhouses without proper training and support. If you truly want to reap the rewards that Gen AI promises, invest in providing everyone with a solid foundation through comprehensive training and a robust learning process. Fail to do so, and you risk being left in the dust by competitors who are seizing this once-in-a-generation opportunity.

The Gen AI revolution is here, and the time to act is now. Portfolio companies that embrace this transformative technology and invest in building their Gen AI capabilities will be the ones that thrive in the new era of business. Don’t let this moment pass you by. Lean into the power of Gen AI, train your team to harness its full potential, and watch as your company soars to new heights of efficiency, competitiveness, and value creation. The future belongs to those who dare to embrace it — will you be among them?

2023 Will Be a Challenging Year for C-Suite Level Executives in Transition

Executive hiring cooled by 14% in 2022 as compared to 2021, said Thrive, the software services firm that supports executive recruiters and talent professionals, in their recently released Executive Compensation & Hiring Benchmarks 2022. While a 14% percentage drop may not seem significant, Q4 executive hiring was down 43% compared to the first quarter of 2022.

Venture capital saw the sharpest decline in leadership hiring. Late-stage VC executive openings were down 57% in Q4. Private equity also saw a significant decline, decreasing 37% from Q1.

In both privately-held and publicly-traded companies, the number of open and completed executive search engagements has trended down. From 2021, executive search volume was down 20%.  Additionally, searches are taking 12% longer to complete.

As interest rates increased to combat inflation, areas of the market saw valuations plummet. As the economy cooled, companies pivoted from a focus on growth-at-all-cost to sustainable growth-creating demand contraction. There are three reasons for this contraction:

  1. A decrease in new business due to broad cost-cutting measures.
  2. Increase in churn due to companies going out of business.
  3. Seat contraction from layoffs and decreases in hiring.

Unfortunately for job seekers, these trends will likely continue in 2023.  When will leadership hiring pick up?

Answer: When we see broader macro-economic improvements.

For C-suite level leaders and other executives in transition, here are the key takeaways:

  • Expect it to be tougher and likely take longer to land your next role.
  • Fewer searches mean greater competition and that means searches will likely take longer to close, as hiring companies can afford to be choosier.
  • Executives in transition will need to up their games during their job searches.

How can you “up your game?”

If you are in transition or considering leaving your current role, are you crystal clear about your personal value proposition – how you deliver value as a leader? Do you have a crisp, compelling “Who I Am” story, so the people you meet can quickly get to know, like and trust you? As the majority of executive jobs are filled by networking, do you have a strong professional network? Are you continually expanding and nourishing your network?

If you answered no to any of these questions, you’ll likely pay a price during your job search. Is that a price you can afford to pay?

Top Reports for Healthcare CEOs in 2023

Informative Resources for Executives to Create Massive Value

For the first time in person since 2020, the 41st annual J.P. Morgan Healthcare Conference is taking place January 9-12, in San Francisco. Over 8,000 attendees representing 550 healthcare companies have gathered for the premier conference, widely considered to be the largest and most informative healthcare investment symposium in the industry. It connects global industry leaders, emerging fast-growth companies, innovative technology creators and members of the investment community.

With hundreds of CEOs meeting face-to-face for the first time in three years, the networking and insights shared this week are a welcome return to the past.  With the higher cost of capital, a focus on tightening the balance sheet, geopolitical concerns, and other factors, we are in an era that requires innovation and value creation. Every healthcare company CEO needs all the resources, connections, expertise and insights they can get to help their company win.

As a CEO executive coach working exclusively in the healthcare sector, I’m asked daily by my clients and others for connections, information, and updates about what’s new in our industry. Since work obligations made it impossible to attend live and converse with colleagues at this year’s event, here’s a list of the most useful reports for healthtech sector CEOs (and other leaders) from the past year I’m recommending.

The selected CEO content comes from research conducted by EY, CB Insights, Accenture, Pitchbook, SVB, McKinsey, KPMG and more, with a short description of the report and a link for quick access. Addressing topics like disruptive technologies, digital health, the future of healthcare, the growing role of private equity, the strategies of the biggest players, these reports share valuable insights. Which forces are transforming the healthtech industry? Which trends deserve the most attention? Which innovations are likely to disrupt? You’ll find the answers within this baker’s dozen list of informative free reports. As you review the material, even in choppy economic waters, you will see there is still a tremendous opportunity for healthtech companies to grow and become more valuable.

Pulse of the Industry Report 2022: In today’s disruptive healthcare environment, how will medtech transform? – EY

To gain deeper insights on where medtech has been and where it’s headed, download the full annual Pulse of the Industry medical technology report. There you will find original perspectives on how medtech can rethink innovation to address new challenges and opportunities in commercial models, supply chain and talent management. https://tinyurl.com/5n8ysx2t

Digital Health and Medtech: New Signals for Transformation – Accenture

Globally, healthcare is experiencing increasing pressure and disruption, from affordability challenges to shifting patient expectations. Care is expanding from hospitals to ambulatory and at-home care, but the industry remains at the beginning stages of having the capabilities to meet this shift. Medtech must find an approach that reflects and benefits from the speed of transformation now enabled by digital innovation. Five trends that can help medtech companies mature and scale their capabilities to thrive in this new paradigm of digital health are shared. https://www.accenture.com/us-en/insights/life-sciences/rise-digital-health

The Future of Healthtech 2022 – SVB

Dramatic shifts over the past year indicate that a market rebalancing is underway, with investments and valuations lowering from 2021’s boom. However, the healthcare industry is more resilient during periods of downturn and remains ripe for innovation.

https://www.svb.com/trends-insights/reports/healthtech-trends-report

2022 State of VC, PE & M&A: Health Tech – Axios Pro

What forces are transforming the healthtech industry right now? Which trends deserve the most attention? Which firms are making the biggest impact on VC, PE and M&A? This report answers those questions. https://www.axios.com/pro/venture-capital-private-equity-manda

Private Markets Rally to New Heights – McKinsey Global Private Markets Review 2022

This annual review of private market investing shares research on industry dynamics and performance. Private markets bounced back last year, despite a new set of risks with a war, higher inflation and interest rates, supply chain and labor challenges. Private equity continued to drive global growth. Private equity fundraising ‘winners’ do so by growing their flagships and raising more frequently. https://tinyurl.com/5yc627u7

US Private Equity Breakdown 2022 – Pitchbook

After a busy start to the year, US private equity dealmakers are finally feeling the bite of higher interest rates, with activity in Q3 collectively slowing across M&A, growth equity and recap deals by more than 20% year-over-year. Yet what may seem like a dramatic decline could also be considered a reset. Far from being a new normal, 2021’s blistering pace of activity was an aberration, making the “old normal” of the pre-pandemic years a better comparison for private equity, according to this report. https://pitchbook.com/news/reports/q3-2022-us-pe-breakdown

Book of Strategy Maps – CB Insights

This 67-page coffee table book of strategy maps shines a light on the strategies behind some of the world’s most important companies – from JNJ, to CVS Health, to Optum.

https://www.cbinsights.com/research/report/book-of-strategy-maps/

2023 US Venture Capital Outlook – Pitchbook

With 2022 coming to an end, many investors are happy to turn the corner on a year that saw crypto ride a remarkable rollercoaster and VC firms clutching their pearls. 2023 is shaping up to be an even more stress-inducing ride for investors, according to this outlook. But while analysts predict some downward movement, there is of course always some upside—if you know where to look. https://pitchbook.com/news/reports/q4-2022-pitchbook-analyst-note-2023-us-venture-capital-outlook

H12022 Digital Health Review – Fletcher Spaght

The report contains details on revenue performance, investments and exits (M&A, IPO).

https://www.fletcherspaght.com/post/h1-2022-digital-health-review

Trust Barometer Global Report 2022 – Edelman

The report is published in January and covers a range of timely and important societal indicators of trust among business, media, government and NGOs, shaping conversation and setting the agenda for the year ahead. https://tinyurl.com/2s4z9kpk

Book of Market Maps – The CB Insights

The reports consist of 31 pages about healthcare companies that are navigating the marketplace. Fascinating and comprehensive. https://www.cbinsights.com/research/report/book-of-market-maps/

2022 Year in Review Images – McKinsey

Reflecting on the past year sheds light on pivotal moments and forges the path toward a resilient future. The past year has been anything but ordinary. The unnerving combination of war, inflation, energy scarcity, and climate change wasn’t what anyone expected as life was just beginning to move forward from the COVID-19 pandemic. 2022 has also proven to be a year of resilience. McKinsey designers put a lens on the images that helped bring our insights to life, and their selections are telling.

https://www.mckinsey.com/featured-insights/2022-year-in-review/2022-the-year-in-images

CEO Outlook: Growth Strategies in Turbulent Times – KPMG

Tested by enormous challenges in quick succession — a global pandemic, inflationary pressures and geopolitical tensions — it’s encouraging that CEOs, surveyed in the 2022 CEO Outlook, were confident in their companies’ resilience and relatively optimistic in their own growth prospects. The 2022 CEO Outlook draws on the perspectives of 1,325 global CEOs across 11 markets to provide insight into their 3-year outlook on the business and economic landscapes. https://tinyurl.com/5n8mnvba

CEO 2022 Study: Own Your Impact: Practical Pathways to Transformational Sustainability – IBM

The IBM Institute for Business Value, along with Oxford Economics, interviewed 3,000 CEOs from 40+ countries and 28 industries as part of this series. These conversations focused on executives’ perspectives on leadership and business; their changing roles and responsibilities; and sustainability, including how they are addressing challenges, what they see as opportunities and visions for the future. https://www.ibm.com/downloads/cas/6NJEKDD8

For additional CEO resources for 2023, see The CEO’s List of “Must Have” Tools for 2023: The Best New Studies, Books, Articles, Apps and Resources for CEOs Who Seek To Create Value in an Uncertain World.

Sometimes it is the smallest insight that can have the biggest returns. When CEOs are equipped with the right insight, at the right time, they make better decisions and all stakeholders benefit. Invest some time reviewing this excellent content to help you lift your game. To become the exceptional, value-creating CEO you are meant to be.